October 20, 2025. A day many restaurant owners won’t forget. An internet outage took down over 140,000 POS systems across the country — leaving businesses unable to take orders, print tickets, or accept payments. If you were using FoodTec, you kept serving customers.
Built to keep your store open
FoodTec’s system is built differently. Instead of relying 100% on the internet, we combine cloud technology with something called edge computing — which simply means the important parts of your POS also live inside your store.
So even if your internet connection goes down, your FoodTec system can still:
- Take phone and walk-up orders
- Print and display tickets in the kitchen
- Capture credit card payments (with supported processors)
In short: your business keeps running while others are stuck waiting for the internet to come back.
What happens during an outage
When the internet drops, taking orders and sending items to the kitchen are still possible with edge computing. When processing cards, you can securely gather payment details to process when the connection re-establishes. All without needing to talk to the cloud.
Some systems stop working the moment they lose internet. FoodTec is different: you don’t need to be dependent on the cloud to keep operations going. Your business keeps running on its own, no matter what’s happening online.
Just this week, Microsoft’s Azure and 365 platforms went down, disrupting major companies and consumer apps worldwide — including restaurants and food delivery platforms that depend on Microsoft’s cloud for their POS, ordering, or payment systems. It’s a reminder that even the biggest providers can fail. With FoodTec, you stay protected: the cloud is a great asset to your restaurant, but you don’t need to be dependent on it.
Power down? Still covered.
Even in a power outage, your FoodTec system can keep working for a while if you’re connected to an uninterruptible power supply (UPS). That means you can finish the orders you’ve started, close out checks, and keep customers happy instead of turning them away.
Why it matters
A few minutes of downtime can mean dozens of lost orders — and unhappy guests. FoodTec’s hybrid design protects you from that. It’s like having a safety net for your operations.
Want to see how FoodTec keeps your store running through outages, downtime, and busy rushes?