Central Pizza, originally opened by Kyriakos Konstantakis’s family in Southbridge, MA, in 1967, has been a community cornerstone for decades. After taking over ownership from his father in 2010, Kyriakos began to modernize the operation. He opened a second location in Worcester in March 2020 with a legacy POS system called Maitre D.
When both locations closed for major renovations and rebranding in late 2020, Kyriakos knew it was time to upgrade their technology as well. The Worcester location reopened with FoodTec as its POS of choice in early 2021, and the flagship Southbridge location—rebranded as Central Pizza & Pub—reopened with FoodTec in November 2022.
Kyriakos’s rigorous selection process led him to choose FoodTec from the beginning.
“From a technological standpoint, it was clear to me that FoodTec had the superior architectural design that was going to last.”
This foresight led Kyriakos to choose FoodTec, believing it was the most capable platform for a pizzeria focused on delivery and takeout.
An All-in-One System That “Just Works”
One of the key selling points for Kyriakos was FoodTec’s all-in-one architecture. Instead of piecing together different software for online ordering, delivery tracking, and loyalty, he found a single, integrated platform that handled it all.
“Not having to have a separate website, a separate app, a separate GPS system for drivers — you have everything, and it all works. To me, that was a slam dunk.”
This tight, cohesive ecosystem is a major reason why Kyriakos believes the system simply works without issue, a claim he backs up with his own experience. He goes on to say, “The comment I’ll make is that these tools just work and they work very efficiently, very effectively.”
Scaling Business by “Several Hundred Percent”
When asked to quantify the impact of FoodTec on his business, Kyriakos didn’t hesitate. He credits the all-in-one system with enabling him to grow exponentially.
“It allowed me to scale my business by several hundred percent… my primary sales system [is] capable of managing whatever I threw at it for volume of business. This was an enabler for me.”
By implementing the full suite of services, including the digital kitchen displays, he was able to focus on running the operation instead of dealing with IT problems.
“It allowed me to focus on running the operation and not putting my IT hat on and attempting to maintain functionality of printers and bump screens.”
Operational Efficiency & Speed
FoodTec has been instrumental in allowing Central Pizza to run more smoothly day-to-day. The system’s seamless integration and reliability have led to measurable improvements.
“Faster, more reliable order processing and in-house delivery coordination improved service and reduced delays…FoodTec has increased customer engagement and consequently revenue.”
Exceptional Support Kept Him a Customer for Life
He praises the team’s responsiveness, knowledge, and effectiveness, noting that they are “by far one of the most effective support teams” he’s ever interacted with. This trust and reliability allows his team to handle issues directly with FoodTec, freeing him to focus entirely on the business.
Ready to Grow Like Central Pizza?
Kyriakos Konstantakis’s story is a powerful testament to how the right POS system can serve as a catalyst for growth. As he puts it, FoodTec has been instrumental in allowing Central Pizza to “run smarter and serve better!”
Is your pizzeria ready to make a similar leap? Contact FoodTec today to see how our all-in-one platform can help you achieve your operational and growth goals.